Privacy Policy

1. General Information

This Privacy Policy applies to the website https://heliosrenders.com, owned and operated by SC HELIOS RENDERS SRL, a Romanian legal entity registered in Onești, Bacău, Romania.
Email: renders.helios@gmail.com

The purpose of this document is to inform all visitors and users of the website regarding the way in which SC HELIOS RENDERS SRL (hereinafter referred to as “Helios Renders”, “we”, or “the Company”) collects, uses, stores, protects, and, where applicable, shares personal data, in accordance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and any other applicable data protection legislation.

1.1. The Data Controller

Helios Renders acts as the data controller, meaning it determines the purposes and methods by which personal data are processed.

Contact details of the controller:
SC HELIOS RENDERS SRL
Registered office: Onești, Bacău, Romania
Email: renders.helios@gmail.com
Website: https://heliosrenders.com

1.2. Scope of Application

This Policy applies to all visitors who access and use the website, regardless of the device used (desktop, laptop, tablet, smartphone, etc.) or the location from which it is accessed.

The Policy covers:

• How personal data are collected and processed;
• For what purposes data are used;
• How long data are stored;
• What rights individuals have regarding their personal data;
• How users can contact us or exercise their rights.

1.3. Our Commitment to Privacy

Helios Renders is committed to ensuring the confidentiality, integrity, and availability of all data that may come into its possession. The company takes all appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

The Company’s activity focuses on architectural visualization and 3D rendering services, and the website serves primarily as a presentation and informational platform, not as an online store or data collection system.

At this moment, the website does not require visitors to submit personal information (such as contact forms, registrations, or account creation). However, certain technical data — such as IP addresses and cookie-related information — may be automatically collected for analytical and functional purposes.

1.4. Future Data Processing

In the future, Helios Renders may implement optional tools or services that involve the collection of additional data, such as:

• contact or inquiry forms,
• analytics and marketing tools,
• service or quotation requests.

Whenever such changes occur, this Policy will be updated accordingly, and users will be informed through the website.

1.5. Acceptance of the Policy

By accessing and using this website, you acknowledge that you have read, understood, and agree with the terms of this Privacy Policy.

If you do not agree with any of its provisions, you should discontinue using the website.

For any questions, requests, or concerns regarding the processing of personal data, you can contact us at:
📧 renders.helios@gmail.com

2. Categories of Personal Data Processed

Depending on how visitors and users interact with the website https://heliosrenders.com, Helios Renders may collect and process certain types of personal data, either directly provided by users or automatically generated through the use of the website.

At present, the collection of personal data through this website is limited. However, future updates to the platform may include features such as contact forms, service requests, client accounts, or analytics integrations, which could involve additional data categories.

Below we outline both the current and the potential future categories of personal data that may be processed.

2.1. If You Are a Website Visitor

When you visit the website without submitting any personal information, Helios Renders may process technical and analytical data, which can include:

• IP address (Internet Protocol address) used to connect your device to the website;
• Device and browser information, such as type, version, operating system, and language settings;
• Access data, such as the date, time, and duration of your visit;
• Referrer data, meaning the URL from which you accessed the website (for example, from a search engine or social network);
• Browsing behavior, including pages visited, interaction with site elements, time spent on pages, and navigation patterns;
• Cookies and similar technologies used for functional, analytical, or performance purposes (see the Cookie Policy for more details).

This data is collected automatically and is generally used in an aggregated and anonymized form, primarily for ensuring website functionality, security, and performance optimization.

2.2. If You Contact Us via Email

If you voluntarily choose to contact Helios Renders through the public email address (renders.helios@gmail.com), we will process the data you provide in that communication, which may include:

• Full name (if provided);
• Email address;
• Any other information you include in your message, such as phone number, company name, or project-related details.

Such information is processed solely for the purpose of responding to your inquiry or request and will not be used for marketing or other unrelated purposes without your explicit consent.

2.3. If You Use Future Contact Forms or Service Request Tools (Potential Development)

In the event that Helios Renders introduces contact or request forms on the website in the future, the following categories of personal data may be collected and processed:

• Identification data (name, surname);
• Contact information (email address, phone number, company name, etc.);
• Service-related information (type of rendering or project requested, specifications, attached files, project descriptions);
• Communication history (messages exchanged between you and our team).

The Company will ensure that any such collection of data will occur transparently, based on explicit consent or another lawful basis, and that all mandatory fields will be clearly identified.

2.4. If Cookies or Tracking Tools Are Activated

If, in the future, Helios Renders implements cookies or third-party analytics/tracking tools, the following data categories may be processed automatically:

• Identifiers and online behavior data, such as cookie ID, IP address (anonymized where possible), browser session identifiers, and device information;
• Interaction metrics, such as page views, link clicks, navigation paths, and time spent on pages;
• Geolocation approximations, derived from IP data, to analyze geographic traffic distribution;
• Preferences and settings, such as selected language, preferred visual themes, or remembered login sessions (if applicable).

These tools would be used strictly for legitimate interests — including site optimization, analytics, or security — or, where required by law, based on your explicit consent obtained through a cookie banner or consent management system.

2.5. Sensitive Data

Helios Renders does not collect or process any sensitive categories of data (as defined by Article 9 of GDPR), such as racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric identifiers, or health-related data.

If, by exception, a user voluntarily includes such information in a message or file, Helios Renders will treat it as strictly confidential and will not use it for any purpose beyond responding to the specific inquiry.

2.6. Data of Minors

The website is not intended for individuals under the age of 16.
Helios Renders does not knowingly collect or process personal data from minors. If it is discovered that such data has been unintentionally collected, it will be promptly deleted.

3. Purposes and Legal Bases for Processing

Helios Renders processes personal data in full compliance with the principles and obligations established under Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), as well as with applicable Romanian legislation on data protection and electronic communications.

At this time, the website https://heliosrenders.com processes very limited personal data, primarily for technical, analytical, and communication-related purposes. However, this section also anticipates potential future uses of data should additional website functionalities be introduced.

3.1. Processing for Website Operation and Security

Purpose:
To ensure the proper functioning, maintenance, and security of the website, including preventing misuse, monitoring performance, detecting errors, and protecting against cyber threats or unauthorized access attempts.

Data involved:

• IP address, browser information, operating system, device identifiers, access time and date, pages visited.

Legal basis:

• Legitimate interest of Helios Renders (Article 6(1)(f) GDPR) in ensuring website functionality, system integrity, and data security.

Additional notes:
Such processing is automatic and limited to the technical information necessary to provide a stable and secure browsing experience. Data may be stored in server logs or analytics systems, but in anonymized or aggregated form whenever possible.

3.2. Processing for Communication and Response to Inquiries

Purpose:
To receive, process, and respond to messages, project inquiries, or requests sent voluntarily by users via the email address renders.helios@gmail.com or through any future contact form implemented on the website.

Data involved:

• Name, email address, company name (if applicable), project details, and any additional information included by the user in their communication.

Legal basis:

• Consent of the data subject (Article 6(1)(a) GDPR), provided voluntarily when contacting Helios Renders.
• Legitimate interest (Article 6(1)(f) GDPR) in ensuring effective business communication and customer service.

Retention:
Messages and related correspondence will be stored only for the duration necessary to respond to the inquiry or to maintain a record of business communications, after which they may be securely deleted or anonymized.

3.3. Processing for Website Analytics and Performance Optimization

Purpose:
To analyze traffic data, understand how users interact with the website, identify usability issues, and improve design, performance, and content relevance.

Data involved:

• IP address (where possible, anonymized), session identifiers, device/browser data, page interaction data, and aggregated statistical metrics.

Legal basis:

• Legitimate interest of Helios Renders (Article 6(1)(f) GDPR) in understanding user behavior and improving website experience.
• Consent (Article 6(1)(a) GDPR) when the processing involves cookies or third-party tracking tools (e.g., Google Analytics), which will only be activated after explicit user approval via a cookie consent banner.

Additional notes:
All analytics are used solely for internal purposes and do not aim to identify individual visitors. Data may be processed by trusted third-party analytics providers under appropriate data protection agreements.

3.4. Processing for Marketing and Promotional Communications (Future Use)

Purpose:
To provide users with information, updates, and promotional communications regarding Helios Renders’ rendering services, new projects, or collaborations, through email or other electronic means.

Data involved:

• Name, email address, company name, and communication preferences (if the user subscribes voluntarily).

Legal basis:

• Consent (Article 6(1)(a) GDPR) explicitly granted by the user when subscribing to newsletters or marketing communications.

User rights:
Users will be able to withdraw their consent at any time, free of charge, by following the unsubscribe link included in each message or by contacting Helios Renders directly.

3.5. Processing for Compliance with Legal Obligations

Purpose:
To fulfill obligations imposed by applicable laws, regulations, or requests from competent authorities (for example, in cases involving data security incidents or legal proceedings).

Data involved:
Any information required to comply with legal or regulatory obligations.

Legal basis:

• Legal obligation (Article 6(1)(c) GDPR) applicable to the data controller.

Notes:
Helios Renders will always ensure that any disclosure of data to public authorities is lawful, necessary, and limited to the scope of the specific legal requirement.

3.6. Processing for Legitimate Business Interests

Purpose:
To maintain and develop the company’s services, manage relationships with partners or suppliers, and ensure efficient business operations.

Legal basis:

• Legitimate interest (Article 6(1)(f) GDPR) in conducting and improving the company’s commercial activity, while safeguarding the fundamental rights and freedoms of data subjects.

3.7. Automated Decision-Making and Profiling

Helios Renders does not currently use automated decision-making systems or profiling mechanisms that could produce legal or significant effects on users.
If such technologies are implemented in the future (for example, automated quote generation based on project details), users will be clearly informed in advance and may choose to opt out.

4. Duration of Processing and Data Retention Periods

Helios Renders ensures that personal data is stored only for as long as necessary to achieve the specific purposes for which it was collected or to comply with applicable legal, contractual, or operational obligations.
Once the retention period expires, all data will be securely deleted, anonymized, or otherwise rendered permanently inaccessible.

The retention periods vary depending on the nature of the data and the context in which it was obtained, as detailed below.

4.1. Data Collected for Website Functionality and Security

Purpose:
To ensure proper technical operation, stability, and protection against cyber threats.

Retention period:

• Server logs and security-related data (such as IP addresses or access timestamps) are typically retained for up to 12 months, unless longer storage is required for the investigation of security incidents or system abuses.
• After this period, data is automatically deleted or anonymized.

Legal basis:

• Legitimate interest (Article 6(1)(f) GDPR) in maintaining the integrity and security of the website.

4.2. Data Collected Through Contact or Inquiry Forms / Email Communication

Purpose:
To process inquiries, provide quotations, offer technical information, or maintain business correspondence with potential or existing clients.

Retention period:

• Messages, correspondence, and related metadata are stored for a maximum of 24 months from the date of the last interaction with the user, unless further retention is necessary for legal or contractual reasons (e.g., ongoing discussions, service contracts, or dispute resolution).
• Once no longer needed, data will be deleted securely or anonymized.

Legal basis:

• Consent (Article 6(1)(a) GDPR) provided by the user upon contacting Helios Renders;
• Legitimate interest (Article 6(1)(f) GDPR) in maintaining efficient communication and business relationships.

4.3. Data Processed for Analytics and Website Performance

Purpose:
To analyze user interaction patterns, optimize the website’s design and performance, and monitor its functionality.

Retention period:

• Analytical data collected via tools such as Google Analytics (if used) will be retained in anonymized form for no more than 26 months, in accordance with industry standards and GDPR guidelines.
• Identifiable information, where applicable, will be deleted or anonymized sooner upon withdrawal of consent.

Legal basis:

• Legitimate interest (Article 6(1)(f) GDPR) in improving the website;
• Consent (Article 6(1)(a) GDPR) when cookies or third-party analytics tools are used.

4.4. Data Processed for Marketing and Communication (Future Use)

Purpose:
To send newsletters, promotional content, or service updates to users who have subscribed voluntarily.

Retention period:

• Personal data will be stored until the user withdraws consent or unsubscribes from communications.
• Upon withdrawal, the user’s contact details will be removed from all mailing lists immediately, with an optional record retained for up to 6 months solely to document the consent withdrawal.

Legal basis:

• Consent (Article 6(1)(a) GDPR).

4.5. Data Processed for Legal or Regulatory Obligations

Purpose:
To comply with obligations imposed by law, taxation, accounting, or public authorities.

Retention period:

• Data subject to legal retention requirements (such as invoices, contracts, or financial documents) will be retained for the duration required by applicable law, typically up to 10 years.
• After this mandatory period, the data will be securely deleted or archived in anonymized form.

Legal basis:

• Legal obligation (Article 6(1)(c) GDPR).

4.6. Data Retention for Security Incidents or Disputes

Purpose:
To establish, exercise, or defend legal claims in case of disputes, complaints, or security incidents.

Retention period:

• Data relevant to a potential or ongoing dispute may be stored until the issue is fully resolved, plus an additional statutory limitation period as required by law (commonly up to 3 years).

Legal basis:

• Legitimate interest (Article 6(1)(f) GDPR) in defending the company’s rights and interests.

4.7. Anonymization and Deletion Procedures

Once the retention period expires or the data is no longer needed:

• All records are securely deleted using appropriate technical methods to prevent recovery;
• In some cases, data may be anonymized (irreversibly altered to prevent identification of the data subject) and used solely for statistical, analytical, or performance improvement purposes.

4.8. General Rule on Data Minimization

Helios Renders adheres strictly to the principle of data minimization (Article 5(1)(c) GDPR):
Only data that is relevant, adequate, and limited to what is necessary for the stated purposes will be collected and retained.

The company conducts regular internal reviews to ensure compliance with data retention limits and to securely erase outdated or redundant information.

5. Disclosure of Personal Data and Categories of Recipients

Helios Renders guarantees that personal data is processed with a high level of confidentiality and is not sold, rented, or disclosed to unauthorized third parties.
However, in certain cases, the Company may share data with trusted partners or authorized entities, strictly within the limits necessary to fulfill the legitimate purposes described in this Policy.

All such disclosures are made under confidentiality agreements or legal obligations that ensure the same level of protection required by Regulation (EU) 2016/679 (GDPR).

5.1. Disclosure to Service Providers (Processors)

In the course of operating the website and providing related services, Helios Renders may collaborate with third-party service providers who act as data processors. These entities process personal data solely on behalf of and under the instructions of Helios Renders.

Such providers may include (as applicable):

• Website hosting and maintenance providers (for secure operation of the website and server infrastructure);
• Analytics and performance platforms (e.g., Google Analytics, in the future);
• IT and cybersecurity service providers (for monitoring, protection, and data recovery);
• Email and communication service providers (for handling inquiries or notifications);
• Accounting, legal, or consulting firms, where necessary for compliance and business operations.

All partners acting as processors are selected carefully and bound by written data-processing agreements that comply with the requirements of Article 28 GDPR, ensuring that:

• Data is processed only for the specified purposes;
• Appropriate technical and organizational security measures are implemented;
• Personal data is deleted or returned upon completion of the service.

5.2. Disclosure to Public Authorities

In certain circumstances, Helios Renders may be required to disclose personal data to public institutions or authorities (such as law enforcement agencies, tax authorities, or courts), if such disclosure is:

• Required by law or by a binding legal process;
• Necessary for the establishment, exercise, or defense of legal claims;
• Required to comply with obligations related to fraud prevention, cybersecurity, or public interest.

Such disclosures will always be limited to the minimum amount of data necessary and will be carried out in full compliance with applicable legislation.

5.3. Disclosure in Connection with Business Operations

If Helios Renders undergoes a merger, acquisition, reorganization, or sale of assets, personal data may be transferred as part of that transaction, provided that:

• The recipient assumes the same data protection obligations;
• Users are informed in advance whenever such a transfer affects the processing of their personal data.

Any such transfer will take place only when legally permitted and with full respect for confidentiality and data protection principles.

5.4. International Data Transfers

At present, Helios Renders does not transfer personal data outside the European Economic Area (EEA).
Should future collaborations involve such transfers (for example, using third-party services or cloud providers located outside the EU), the Company will ensure that all international transfers comply with Articles 44–49 of the GDPR, using one or more of the following safeguards:

• Transfers to countries recognized by the European Commission as providing an adequate level of data protection;
• Standard Contractual Clauses (SCCs) approved by the European Commission;
• Explicit consent from the data subject, where required.

Users will be informed transparently about any such transfers before they occur.

5.5. Disclosure Based on Consent

If the user expressly provides consent for a specific purpose (for example, receiving newsletters or allowing data to be shared with a partner studio), Helios Renders may disclose the data only within the scope of that consent.

In such cases, users retain the right to withdraw their consent at any time, with immediate effect for all future processing activities.

5.6. Responsibility for Third-Party Links and Content

The website https://heliosrenders.com may include links to third-party websites or embedded content (such as portfolios, social media, or partner pages).
Helios Renders is not responsible for the privacy practices, security, or content of such external sites.

We strongly recommend that users review the privacy policies of any third-party websites they access through links provided on our platform.

5.7. Confidentiality Assurance

Every employee, contractor, or representative of Helios Renders who has access to personal data is bound by a strict confidentiality obligation.
Access is granted solely on a “need-to-know” basis and only for legitimate business purposes.

Helios Renders continually monitors compliance with these confidentiality standards through internal controls and contractual safeguards.

6. Data Security and Technical & Organizational Measures

Helios Renders is fully committed to ensuring a high standard of data protection and implements appropriate technical and organizational measures (TOMs) to safeguard personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

These measures are continuously reviewed and updated to align with technological progress, legal requirements, and the specific risks associated with the processing of personal data.

6.1. Security Principles

All personal data collected or processed by Helios Renders — including technical identifiers such as IP addresses, cookies, or communication records — are handled in accordance with the following core principles established by the General Data Protection Regulation (GDPR):

1. Lawfulness, fairness, and transparency – Data is processed only for legitimate and clearly defined purposes, and users are informed transparently about how their data is used.
2. Purpose limitation – Data is collected solely for specific, explicit, and lawful purposes and not further processed in ways incompatible with those purposes.
3. Data minimization – Only data strictly necessary for the intended purpose are collected.
4. Accuracy – Data is maintained accurately and updated when required.
5. Storage limitation – Data is retained only as long as needed for the intended purposes.
6. Integrity and confidentiality – Data is protected against unauthorized access or processing.
7. Accountability – Helios Renders ensures compliance and can demonstrate adherence to all GDPR principles.

6.2. Technical Security Measures

Helios Renders applies a series of technical controls to ensure the security of data stored and processed through its website and systems. These include (as applicable):

• Secure hosting infrastructure with firewalls and real-time security monitoring;
• HTTPS (SSL/TLS) encryption for all website traffic to ensure secure data transmission between the user’s device and the server;
• Access control systems that restrict data access only to authorized personnel;
• Encrypted backups to prevent data loss in case of technical failures;
• Regular software updates and patch management to minimize vulnerabilities;
• Protection against malware, phishing, and brute-force attacks;
• Automated server monitoring and logging of potential incidents;
• Data anonymization or pseudonymization, where applicable, to limit identification risks.

All these measures are designed to prevent data breaches and ensure continuity of services.

6.3. Organizational Security Measures

In addition to technical safeguards, Helios Renders has implemented a comprehensive set of organizational and administrative controls, including:

• Internal data protection policies that define staff responsibilities regarding the confidentiality and security of information;
• Restricted data access based on job role and operational necessity (“need-to-know” principle);
• Confidentiality agreements signed by all employees and collaborators who may come into contact with personal data;
• Periodic reviews and audits to assess compliance with GDPR standards;
• Training and awareness programs for personnel involved in handling personal or client-related data;
• Procedures for handling data breaches, including prompt investigation, documentation, and notification (as required by Articles 33–34 of the GDPR).

6.4. Security in Communication and Data Transfer

When data is transmitted electronically (for example, via contact forms or email), Helios Renders uses secure communication channels protected by encryption protocols.
If users choose to communicate via standard, unencrypted email, they acknowledge that such channels may involve certain risks outside the Company’s control.

Any third parties engaged for hosting, maintenance, or analytics purposes are contractually obligated to implement equivalent or stronger security measures and to process data exclusively in accordance with Helios Renders’ instructions.

6.5. Incident Response and Data Breach Procedures

Helios Renders maintains internal procedures to promptly detect, assess, and respond to any potential personal data breaches.

In the unlikely event of a breach that could result in a risk to the rights and freedoms of individuals, Helios Renders will:

• Take immediate measures to mitigate the incident and prevent recurrence;
• Notify the Romanian Supervisory Authority for Data Protection (ANSPDCP) within 72 hours of becoming aware of the breach, as required by Article 33 GDPR;
• Inform affected individuals without undue delay, when the breach is likely to result in a high risk to their rights or privacy.

Comprehensive records of all data security incidents are maintained internally in accordance with legal requirements.

6.6. User Responsibility

While Helios Renders implements robust security mechanisms, users also play an important role in maintaining online security. Visitors are advised to:

• Use secure and updated browsers when accessing the website;
• Avoid sharing sensitive or personal data via public networks;
• Regularly update their devices and antivirus software;
• Refrain from accessing suspicious links or third-party websites claiming to represent Helios Renders.

The Company cannot be held liable for incidents resulting from user negligence, insecure devices, or external cyberattacks beyond its reasonable control.

6.7. Continuous Improvement

Helios Renders is committed to continuously improving its data protection framework by:

• Monitoring evolving cybersecurity threats and best practices;
• Updating technical tools and systems;
• Reviewing this Policy and related procedures at regular intervals;
• Cooperating with qualified data protection professionals when required.

7. Rights of Data Subjects (User Rights under GDPR)

Under the General Data Protection Regulation (EU) 2016/679 (GDPR), every individual whose personal data is processed by Helios Renders (hereinafter referred to as “the data subject” or “user”) benefits from a series of fundamental rights regarding the collection, use, and protection of their personal information.

Helios Renders fully respects and facilitates the exercise of these rights in a transparent and accessible manner.

All requests related to the exercise of user rights can be sent to:
📧 renders.helios@gmail.com

Helios Renders will respond to such requests without undue delay and in any case within 30 calendar days from the date of receipt.
If necessary, and depending on the complexity or number of requests, this period may be extended by an additional two months, with proper notification to the user.

7.1. Right to Information

Users have the right to be clearly informed about how their personal data is collected, used, stored, shared, and protected.
This Privacy Policy, together with any additional notices displayed on the website, ensures compliance with this requirement by explaining:

• The identity and contact details of the data controller (Helios Renders);
• The categories of data collected;
• The purposes and legal bases for processing;
• The data retention periods;
• The recipients or categories of recipients;
• The rights available to users and how to exercise them.

7.2. Right of Access

Users have the right to obtain confirmation as to whether or not Helios Renders processes personal data concerning them and, if so, to access the following:

• The purposes of the processing;
• The categories of personal data involved;
• The recipients or categories of recipients to whom the data has been or will be disclosed;
• The estimated data retention period;
• The existence of rights to rectification, erasure, restriction, or objection;
• The source of the data, if it was not collected directly from the user.

Upon request, Helios Renders can provide a copy of the personal data being processed, free of charge for the first copy. Additional copies may be subject to a reasonable administrative fee.

7.3. Right to Rectification

If the personal data held by Helios Renders is found to be inaccurate, incomplete, or outdated, users have the right to request that it be corrected or updated without undue delay.

Helios Renders will verify and amend the information accordingly, ensuring data accuracy and relevance in all processing activities.

7.4. Right to Erasure ("Right to Be Forgotten")

Users have the right to request the deletion of their personal data where one of the following grounds applies:

• The data is no longer necessary for the purposes for which it was collected;
• The user withdraws consent, and there is no other legal basis for processing;
• The data was processed unlawfully;
• Erasure is required to comply with a legal obligation;
• The data subject objects to processing and there are no overriding legitimate grounds for continuation.

However, this right is not absolute. Helios Renders may refuse deletion where continued processing is necessary for:

• Compliance with legal obligations (e.g., accounting or tax records);
• Establishing, exercising, or defending legal claims.

7.5. Right to Restriction of Processing

Users may request that Helios Renders temporarily restrict processing of their personal data under the following circumstances:

• The accuracy of the data is contested by the user, pending verification;
• The processing is unlawful, but the user opposes deletion and instead requests restriction;
• Helios Renders no longer needs the data for its original purpose, but the user requires it for legal claims;
• The user has objected to processing, pending verification of legitimate grounds.

During the restriction period, data may be stored but will not be further processed, except with the user’s consent or for legal purposes.

7.6. Right to Data Portability

Where technically feasible, users have the right to receive their personal data, provided in a structured, commonly used, and machine-readable format (e.g., CSV, JSON), and to transmit that data to another controller.

This right applies when:

• Processing is based on user consent or on a contract; and
• Processing is carried out by automated means.

7.7. Right to Object

Users have the right to object, at any time, to the processing of their personal data when it is based on the legitimate interest of Helios Renders or for direct marketing purposes.

In such cases, Helios Renders will cease processing unless it can demonstrate compelling legitimate grounds that override the interests or rights of the user, or where processing is necessary for legal claims.

If users object to processing for marketing purposes, their data will immediately cease to be used for such communications.

7.8. Right to Withdraw Consent

When processing is based on consent, users have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

Withdrawal can be performed simply by contacting Helios Renders at the email address provided above or by using any unsubscribe or preference links (where applicable).

7.9. Right Not to Be Subject to Automated Decision-Making or Profiling

Helios Renders does not engage in automated decision-making or profiling activities that could produce legal or significant effects on users.
If such activities are introduced in the future, users will be informed in advance and provided with the right to request human intervention or to contest the decision.

7.10. Right to Lodge a Complaint

If a user believes that their rights under GDPR have been infringed, they have the right to file a complaint with the Romanian Supervisory Authority for Data Protection (ANSPDCP) or with the supervisory authority of their country of residence.

Romanian Data Protection Authority (ANSPDCP):
Address: B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, 010336, Bucharest, Romania
Website: www.dataprotection.ro
Email: anspdcp@dataprotection.ro

Users also retain the right to seek legal remedies before competent courts if they believe their data protection rights have been violated.

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8. Use of Cookies and Tracking Technologies

Helios Renders may use cookies and similar tracking technologies to improve the functionality, performance, and user experience of the website https://heliosrenders.com. These technologies allow us to collect certain information automatically during your visit, such as technical data, preferences, or behavior on the site.

This chapter explains the types of cookies used, their purposes, and how users can manage or disable them.

8.1. What Are Cookies?

A cookie is a small text file, composed of letters and numbers, that is stored on a user’s device (computer, smartphone, or other equipment) when accessing a website.

Cookies are sent by the web server to the user’s browser, and may later be read or updated by the server during subsequent visits to the website.

Cookies do not contain software programs, viruses, or spyware, and they cannot access other data on your device beyond what the website collects.

8.2. Purposes of Cookies

Helios Renders uses cookies for several purposes, including but not limited to:

1. Website functionality and user preferences
   • Remembering language, display, or navigation settings;
   • Maintaining login sessions for registered users;
   • Facilitating form submissions or comment posting.
2. Website performance and analytics
   • Collecting anonymous statistics on website usage;
   • Monitoring traffic patterns to optimize content and navigation;
   • Identifying technical errors and improving website reliability.
3. Future services and potential enhancements
   • Understanding user interests and behavior to plan new features;
   • Evaluating potential marketing strategies if/when activated;
   • Improving the overall user experience.

8.3. Types of Cookies

1. Session Cookies – temporary cookies deleted automatically when the browser is closed.
2. Persistent Cookies – remain stored on the device for a set period or until manually deleted by the user.
3. First-Party Cookies – set by Helios Renders and used only for the website’s own functionality.
4. Third-Party Cookies – set by external providers (such as analytics or social media tools), which comply with applicable data protection legislation.

8.4. Examples of Potential Cookies

Although currently no active marketing or advertising tracking is implemented, future cookies may include:

• Performance cookies – memorizing user preferences for smoother navigation.
• Analytics cookies – tracking anonymous website usage to generate statistics.
• Geolocation cookies – detecting country or region for optimized content delivery.
• Registration cookies – remembering user login or account details.
• Advertising cookies – delivering targeted content based on user behavior.

Each cookie type is designed to enhance the browsing experience, and all data collected is processed anonymously or pseudonymously where feasible.

8.5. Information Stored in Cookies

Cookies store information such as:

• Browser type and version;
• IP address (if collected in the future);
• Pages visited and time spent on the site;
• Preferences or settings selected by the user.

This information is used solely to improve functionality, ensure security, and optimize user experience.

8.6. Managing and Disabling Cookies

Users have full control over cookies and may configure their browser to:

• Accept or reject all cookies;
• Accept cookies only from specific websites;
• Delete cookies automatically upon browser closure.

However, disabling cookies may affect the usability of certain website features, such as maintaining login sessions or saving user preferences.

8.7. Useful Links for Browser Cookie Settings

• Internet Explorer – Cookie settings
• Firefox – Cookie settings
• Chrome – Cookie settings
• Safari – Cookie settings

8.8. Third-Party Content and Cookies

Helios Renders may use third-party services (e.g., analytics providers like Google Analytics). These third parties may place cookies according to their own policies.

Users are encouraged to review the privacy policies of any third-party services integrated with the website.

8.9. Questions and Contact

For any questions regarding cookies or other tracking technologies used on https://heliosrenders.com, please contact:

📧 renders.helios@gmail.com

9. Data Retention

Helios Renders retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal obligations.

9.1. Retention Periods by Category

• Website visitors and inquiries: Data submitted through contact forms or emails is retained until the inquiry is resolved and for a reasonable period thereafter for administrative or legal purposes (generally up to 3 years).
• Registered users (if implemented in the future): Account-related information will be retained for the duration of the account’s existence and for additional periods required to comply with tax, accounting, or other legal obligations.
• Cookies and tracking data: Collected automatically according to the retention periods specified by the cookie type, as outlined in Chapter 8.
• Data processed for legal or contractual purposes: Retained for periods required by law (e.g., accounting or tax documentation may be retained for up to 10 years).

After the retention period expires, personal data is securely deleted or anonymized to ensure that it can no longer identify individuals.

9.2. User Rights Related to Retention

Users may request the deletion or anonymization of their data at any time, except where retention is required by law.
Requests should be sent to:
📧 renders.helios@gmail.com

10. Updates to This Privacy Policy

Helios Renders may update this Privacy Policy periodically to reflect:

• Changes in the website services or features;
• New legal or regulatory requirements;
• Enhancements in security measures or data processing practices;
• Changes in the way cookies or tracking technologies are used.

10.1. Notification of Changes

• Users will be informed of material changes through prominent notices on the website or via email if contact information has been provided.
• The “Last Updated” date at the top of this document reflects the most recent revision. Users are encouraged to review the Privacy Policy regularly.

10.2. Continued Use of the Website

By continuing to use https://heliosrenders.com after updates to this Privacy Policy, users accept the revised terms and practices.
If users do not agree with any updates, they are advised to cease using the website and/or exercise their rights to data deletion as described in Chapter 7.

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